Digital Communication of Young People With State Authorities: Sociocultural and Country-Specific Aspects

Abstract

At present, the formation of youth online engagement practices with the state is determined not only by the level of technological and digital development (infrastructure and access), but also by the sociocultural paradigms of civic participation, the level of institutional trust, and the dynamics of networked social relations. In this study, we aim to investigate the sociocultural conditions determining specific features of digital communication between young people and state authorities across different national contexts. To that end, we carry out in-depth interviews and compare the data obtained with established international e-government ratings and theoretical models. The research addresses three primary questions: whether countries with higher levels of e-government development demonstrate higher youth involvement in digital governmental communication; whether greater e-government rankings correlate with greater youth activity in digital authority interactions; and whether digitalized communication between the state and young people fosteres enhanced trust in governmental institutions. The study revealed similarities in the perception of youth of digital communication with authorities in the countries under analysis, thus reflecting globalization-driven behavioral patterns that transcend national boundaries. The scientific novelty of this study lies in the refutation of a direct correlation between the levels of governmental technological advancement and digital Internet activity among young people in their interaction with state authorities. The study found predominantly pragmatic youth orientation toward government interaction, with digital communication utilized primarily for service acquisition rather than civic participation. Nevertheless, the issue of youth trust in digital interaction and government remains highly relevant and is largely shaped by sociocultural paradigms and the actual practices of civic participation.

Author Biographies

Galina A. Savchuk, Ural Federal University

Galina A. Savchuk, Cand. Sci. (Sociology), Associate Professor, Head of the Department of Integrated Marketing Communications and Branding, Graduate School of Economics and Management, Ural Federal University named after the first President of Russia B. N. Yeltsin. Her research interests are focused on the study of socio-cultural interactions of various communities, integrated marketing communications, digitalization of mass communication, and social media. Dr. Savchuk is the author of more than 50 publications in the field of social sciences and humanities. Her current research interest revolve around the role of digital communication in the formation of institutional trust in society. Publications: https://sciencedata.urfu.ru/portal/en/persons/--(4fcd911f-6f28-4b24-9aee-dcb0c442a113)/publications.html

Galina A. Bannykh, Ural Federal University

Galina A. Bannykh, Cand. Sci. (Sociology), Associate Professor of the Department of Theory, Methodology, and Legal Support of State and Municipal Administration, Graduate School of Economics and Management, Ural Federal University named after the first President of Russia B. N. Yeltsin. Her research interests cover the sociology of state and municipal administration, sociology of communications, sociology of education and modern global processes. Dr. Bannykh is the author of more than 200 scientific publications in the field of social sciences and humanities. Her current scientific interest is focused on studying the involvement of young people in digital communication with authorities. Publications: https://sciencedata.urfu.ru/portal/en/persons/--(b9be9e38-2078-497d-97b8-9dda1bc505d1)/publications.html

Sergey V. Kulpin, Ural Federal University, Yekaterinburg

Sergey V. Kulpin, Cand. Sci. (Economics), Associate Professor of the Department of Integrated Marketing Communications and Branding, Ural Federal University named after the first President of Russia B. N. Yeltsin. His research interests are focused on Internet communications, Internet marketing, digitalization of public relations, as well as issues of university management. Dr. Kulpin is the author of more than 50 publications in the field of economic and social sciences. His current scientific interests are aimed at studying the features of digital communications between different social communities. Publications: https://sciencedata.urfu.ru/portal/en/persons/--(2f15c6f0-8fd0-4451-93d1-732cb96d3f7d)/publications.html

References

Published
2025-12-29
How to Cite
Savchuk, G., Bannykh, G., & Kulpin, S. (2025). Digital Communication of Young People With State Authorities: Sociocultural and Country-Specific Aspects. Changing Societies & Personalities, 9(4), 937-960. doi:10.15826/csp.2025.9.4.360
Section
Articles